Most problems come from one of four things: something was not published, a domain is not validated, a plan limit was reached, or a form is not connected. Start there.
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The project has not been published yet.
Publish the site, make sure the domain is validated, and make sure the project has an active hosting plan.
DNS changes can take a while. Check:
The record type is correct for an apex domain or a subdomain.
The record points to the value shown in the settings.
There are no old A, AAAA, CNAME, or redirect records for the same host.
You saved the record at your domain provider, not just in Remake.
Wait, then choose Check DNS records again.
Check what kind of change it was:
Page design, components, translations, settings: publish the site.
A new or edited CMS item: publish the item.
A new collection field: publish the site so pages use the new field.
A workflow: saved workflows are live immediately.
A visitor message: use Save & go live in the messages screen, or publish the site.
If it still does not appear, hard refresh the page. Your browser may be showing a cached version.
Check:
The page is published.
The item is published, not a draft or scheduled for later.
The item slug is correct.
The page was included in the last publish.
A form needs an action. Open the Form tab and check that it is set to a URL, a workflow, a search, or an auth action.
If it uses a workflow:
The workflow starts with a Form submission trigger.
The form is bound to the workflow.
Every input is mapped to a form field.
The workflow is enabled.
The workflow test run succeeded.
Check:
The trigger is connected to the first step.
The step outputs are connected where needed.
A condition is not sending the run down the other branch.
The workflow is enabled.
The workflow was saved after the last change.
Use a dry run to see where the run stops.
Check:
Users & Login is turned on.
A sign-in page is set in page settings.
The form uses the Sign in action.
The provider callback URL matches the one in the provider console.
The account is not blocked by the plan limit.
Email verification and password reset need transactional email to be configured. When RESEND_API_KEY and EMAIL_FROM are set, the links are emailed. Until then, no email is sent, so do not require verification on a public site.
Images must be PNG, JPEG, WebP, GIF, SVG, or AVIF, and no larger than 20 MB.
If the file is valid and still fails, try exporting it again. Some tools produce files with an unusual color profile or metadata.
Publishing can be refused for three reasons:
No validated domain.
No active hosting plan.
The site is over the plan's page or CMS item limit.
The publish dialog tells you which one applies. Read Billing and plans for the limits.
Remy uses a daily and monthly token allowance. Wait for the daily reset, buy extra tokens, or make a smaller request.
A large site build, a long conversation, and a whole-page redesign use more tokens than a short edit.
Check:
Analytics is turned on in project settings.
The site has had visitors since it was enabled.
The selected range includes days with data.
Analytics was enabled before those visits.
Bots and previews are not counted, so a few test visits from a link preview may not appear.
Check:
The language is added in project settings.
The translation is saved, not left as a suggestion.
The page or item was published after the translation.
For CMS items, the item translation is published.
Check that the page was published after the last change. Also check custom head or body code, which can change the layout or load a script that interferes with the page.
If the difference is only on mobile, check the device-specific styles. A style set on Desktop applies everywhere unless a smaller device overrides it.
Ask Remy with the block selected and describe what you expected and what happened. Include the page name and whether the problem is in the editor or on the live site.
For account, billing, or domain issues, contact the service operator.
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